Customer Ratings & Reviews for Cypress Insurance Group

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I have worked with Carissa and the rest of the team at Cypress and have received excellent service. They are all professional, helpful and very knowledgeable, I highly recommend them.

Your agent, Brad Kaufman, was very helpful in obtaining car and motor home insurance. He is professional and answered all of our questions and concerns quite promptly and courteously. I am glad he is our insurance agent and would recommend him to anyone we know.

Lisa and Ray have been my insurance professionals for 10+ years. I have referred them family, friends and co-workers. They are the best at what they do; thorough, responsive and trusted advisors. I wouldn't look anywhere else for my insurance needs.

Marge Fulmer is the best. It doesn’t matter what my problem or issue is, Marge goes way beyond the norm to work with me to resolve the issue. I truly have never dealt with anyone as accommodating as Marge.

Steven is always there to answer our questions and help point us in the right direction!

I’ve had Cypress for probably over 20 years. When ‘my girl’ there, pasted away, I considered changing agents, cuz I loved Joyce. But Zcarissa has been there for everything I’ve needed. Everyone there is always helpful when I need something. Thanks all of you

Lisa Rinaldi is the best. Responsive, reliable, honest and a nice person to boot.

It’s been 30 years and we still love them

We have been using Cypress for years. They always provide the best pricing and service. Questions are answered almost immediately. Carissa is a pleasure to speak to and does a wonderful job at following through to make sure our requests are all taken care of.

Working with Marge Fulmer is a pleasure .Marge has been working with me for over a decade . No question is too small. No request for quotes too difficult. Marge takes the time to explain in detail all of your insurance optione

Thoroughly enjoy working with Amanda Lunetta. She is quick, calm, courteous and knows her business inside out. I know she understands my needs and is looking out for my best interests and I feel very secure knowing she is my agent..

OTHER INSURANCE COMPANIES SAY YOU'LL RECEIVEA CERTIFICATE WITHIN 24 HRS, NOT CYPRESS...USUALLY MINUTES :)

I only wish all insurance companies were as easy to work with as Cypress. Jeanne was always pleasant and had the answer to any questions we had. She really make our insurance experience with you all a pleasure.

I had the pleasure of working with Ryan and he was incredibly helpful, kind, professional and very considerate. He gave us great advice and was there 10000% of the time I had questions or doubts. I couldn't be happier with the service. Thanks Ryan!

It has been my pleasure to work with everyone at Cypress Insurance. I have been using this agency for over 16 years and the staff is a joy, professional, knowledgeable, kind and helpful. I have worked with Joy, joyce, Amanda, Jeanne, Doug & Libby. Cannot beat their prices. They take care of your insurance and you never have to think twice about it! LOVE LOVE LOVE them

I had the pleasure working with Bradley. He was extremely responsive and professional making the whole process of understanding insurance coverage easy! I sincerely appreciate his ability to anticipate my questions and providing superb service!

Bradley is simply phenomenal. He was responsive, friendly and incredibly knowledgeable. His suggestions and explanations were superb and he really made a difference in our insurance coverage. We could not be more pleased with the service or final result. We will be using Bradley for all our insurance needs and will be sure to recommend his services to our family and friends, He's a gem!

no matter what I throw at Cypress they handle it. Sometimes I get odd requests and when I present it to Cypress Insurance they advise me on what to do. Very courteous and quick.

Cypress Insurance Group provides the best insurance service of any company in South Florida! We have used them for coverage on our home and rental properties and they truly guide you every step and provide outstanding service! Cannot recommend them enough, in fact, have been recommending them to friends and family for years!! :-)

These people work diligently to protect you and your business at the best possible rates .We are with Cypress for more than 20 years .

My agent Marge, is always quick to respond, helpful, informative and goes above and beyond to assist. I have been a client since 1999.

Cypress does a great job. Jeanne is always super helpful, responsive and able to answer all of our questions. 1st class operation.

Jeanne,

 

Thank you so much for assisting me with my dilemma at the DMV.  You are the Insurance Goddess,  and Cypress Insurance is certainly insurance Heaven. Thank you and everyone at your office for all your assistance over the past 40 years as we celebrate 40 years in our business and it's partnership with Cypress Insurance.



Undeniable best customer service anywhere. I've been a client since 1995. That's why I still am. I wouldn't trust anyone else to be as fast, efficient and kind as my girls at Cypress. The 3 C's Carissa, Colleen & Cathy, ??

Just a note of thanks for Lisa Rinaldi for a job well done! She answered my questions promptly and was extremely courteous; also gave me call as follow up to be sure I received the updated policy! Great job-much appreciated!



Working with Cypress Insurance has been a true pleasure for many years now. They know their products, guide you effectively and their professionalism is amazing. Carissa knows what our needs are and is always quick to respond to them. We use Cypress for all of our insurance needs and wouldn't consider going anywhere else! Thank you to all the wonderful ladies there that help make our lives easier when it comes to insurance.

16 months ago my boss went into the hospital and passed away 4 months later. I was left to figure out the entire office routine and was clueless about many procedures and ESPECIALLY about our insurance polices. Many calls and emails were sent to Jeanne Bender of Cypress Insurance Group in Ft. Lauderdale and she was always professional, efficient, patience and SO helpful . She is everything you want an agent to be! Just this week she assisted me with another issue about which I was clueless. Thank you Jeanne! You are the BEST.

Amanda Lunetta has been so wonderful and I will always remember her for helping to establish ALL our insurance products. From setting everything up seamlessly in the beginning, to answering my million questions, to a break-in we had, through a fender bender and even somehow managing to partially sink our boat. UGH! She has been awesome – it’s not everyday that you meet someone who is willing to help throughout each stage – and not just push products. The result, of course, was selling insurance products – but her personal caring approach, value added advice and crisp guidance in times of need was the true difference maker. In short, we love doing business with her, personally!

Carissa made our out-of-state business relationship completely trouble free. She was absolutely fantastic to work with.

I have had the pleasure of working with Carissa for several years now. She adds a personal touch to her professional service that is so well appreciated. Thank you for handling all our business insurance needs!

Carissa and Amanda - I can't tell you how much I appreciate your efficiency, organization, and of course the savings.  This is the way customer service should be handled.  You guys are doing a great job, and I will definitely refer you to all of my clients.

I have used my interactions with you (Amanda) often to demonstrate a good customer experience.  From when we first moved to Florida, to you now helping us insure everything we’ve got, wind, flood, homeowners, auto, boat, and an umbrella  - you know me!  You match my preference to using email vs phone and how you directly supported me a couple years back when I called you in a panic when our house was broken into.  You’re always so responsive also J  it means a lot!  Thanks for everything!

I have worked closely with Marge and she is an outstanding employee and a joy to work with.

Leeann, without your persistent efforts on our behalf, the reclassification and acceptance of our opening protection would never have happened.  You were an energetic and persistent advocate for us and we cannot thank you enough.

Sandy, you have been so good to and for us over the years, we wouldn’t throw you overboard for a web quote.  I just needed to do some comparative shopping.  We appreciate the value-added service you provide and we are grateful to be Cypress Insurance customers.

I am so grateful to Carissa and Cathy.  They do their work better than any other person at any other Company I’ve done business with.  Not to brag, there are many.

Carla is highly responsive, professional and competent.  I sincerely appreciate her great attitude and ability to turn things around quickly.  She gets it right the first time.  I hope my operations and customer support people are doing that good of a job for our client base!

Thank you so much for your (as always) prompt and efficient response.  It is always a pleasure dealing with you Jeanne.

Cypress Insurance Group received a rating of 5.0 out of 5 based on 38 reviews on IWantInsurance.com.